Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Tumbling Shoals (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services conducts fire dispatch operations coordinating responses to alarms, rescues, and hazardous conditions. Dispatchers manage incident data, maintain communications with responding crews, and follow established response plans under directions from authorized personnel.

Role requires organized information handling, accurate data entry, and clear radio communication; overtime and rotating shifts are common during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services conducts fire dispatch operations coordinating responses to alarms, rescues, and hazardous conditions. Dispatchers manage incident data, maintain communications with responding crews, and follow established response plans under directions from authorized personnel.

Role requires organized information handling, accurate data entry, and clear radio communication; overtime and rotating shifts are common during major incidents.