Fire Dispatcher — 24/7 Emergency Communications

County Emergency Communications; Rockford Township (IA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Rockford, IA seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions with clear radio contact and accurate data handling.

The role requires attention to detail, rapid information processing, and the ability to work with multiple agencies. Shifts may include overnight, weekends, and holidays in a 24/7 environment.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or related training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio comms

Map reading

Computer systems

Education

High school diploma

Job description

County Emergency Communications in Rockford, IA seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions with clear radio contact and accurate data handling.

The role requires attention to detail, rapid information processing, and the ability to work with multiple agencies. Shifts may include overnight, weekends, and holidays in a 24/7 environment.