Fire Dispatch: 24/7 Emergency Communications Specialist

County Emergency Communications; Agency (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Overtime

Shift premiums

Professional development

Job summary

County Emergency Communications in Agency, IA is seeking Fire Dispatcher opportunities to coordinate responses, receive incident details, alert resources, and maintain radio communications during emergencies.

The role requires organized information handling and clear communication, strict adherence to response plans, and the ability to work rotating shifts, including overnights and weekends.

Qualifications

• High school diploma or equivalent required; fire dispatch training may be required for some assignments.
• Applicants should be comfortable with computer systems, data entry, maps and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for specific postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication skills

Attention to detail

Radio operation

Education

High school diploma or equivalent

Fire dispatch training

Tools

Dispatch software

Job description

County Emergency Communications in Agency, IA is seeking Fire Dispatcher opportunities to coordinate responses, receive incident details, alert resources, and maintain radio communications during emergencies.

The role requires organized information handling and clear communication, strict adherence to response plans, and the ability to work rotating shifts, including overnights and weekends.