Fire Dispatcher: Real-Time Emergency Communications

County Emergency Communications; Plymouth (MN); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in Rockford, MN is seeking a Fire Dispatcher to coordinate emergency responses and manage critical incident information. You will receive calls, verify locations, alert appropriate units, and maintain radio communications to support responders on scene.

The role involves shift work, including nights and weekends, and requires attention to detail, data entry accuracy, and the ability to work under pressure.

Qualifications

• Organized information handling and clear radio communication.
• Comfortable with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or related training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements and significant updates.

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Computer systems

Job description

County Emergency Communications in Rockford, MN is seeking a Fire Dispatcher to coordinate emergency responses and manage critical incident information. You will receive calls, verify locations, alert appropriate units, and maintain radio communications to support responders on scene.

The role involves shift work, including nights and weekends, and requires attention to detail, data entry accuracy, and the ability to work under pressure.