Fire Dispatcher — 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Grand River (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Emergency Telecommunicator Services in Grand River, IA, is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents. You will receive incident details, alert resources, and maintain ongoing communication with responding crews.

The role requires organized information handling and clear radio communication, with data entry accuracy and familiarity with computer systems. Fire dispatch training or related coursework may be required for certain assignments.

Qualifications

• High school diploma or equivalent required; some employers seek dispatch training.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Experience with computer systems, data entry, maps, and radio communication is helpful.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear radio communication

Organized information handling

Accurate data entry

Education

High school diploma

Tools

Fire dispatch software

Radio communication equipment

Maps and GIS interfaces

Job description

Emergency Telecommunicator Services in Grand River, IA, is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents. You will receive incident details, alert resources, and maintain ongoing communication with responding crews.

The role requires organized information handling and clear radio communication, with data entry accuracy and familiarity with computer systems. Fire dispatch training or related coursework may be required for certain assignments.