Fire Dispatcher - 24/7 Emergency Communications

Emergency Telecommunicator Services; Morris (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Overtime pay

Job summary

Emergency Telecommunicator Services Morris, CT seeks a Fire Dispatcher to coordinate emergency responses and maintain critical communications with responding crews. The role requires attention to detail, calm radio operation, and strong data handling.

Overtime, nights, weekends, and holidays are common in this essential public-safety function. Responsibilities include receiving reports, verifying locations, alerting stations, monitoring channels, and recording incident details.

Qualifications

• High school diploma or recognized equivalency required; fire dispatch training may be required for certain assignments.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Communication

Attention to detail

Multi-tasking

Radio protocols

Education

High school diploma or GED

Tools

Radio consoles

Computer systems

Job description

Emergency Telecommunicator Services Morris, CT seeks a Fire Dispatcher to coordinate emergency responses and maintain critical communications with responding crews. The role requires attention to detail, calm radio operation, and strong data handling.

Overtime, nights, weekends, and holidays are common in this essential public-safety function. Responsibilities include receiving reports, verifying locations, alerting stations, monitoring channels, and recording incident details.