Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Morris Chapel (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Morris Chapel, TN, invites applications for Fire Dispatcher roles. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, receiving incident information, alerting resources, and maintaining contact with responding crews.

The job requires organized information handling, clear radio communication, and adherence to established response plans.

Qualifications

• High school diploma or GED required; some agencies provide entry-level instruction.
• Experience in fire communications is a plus; certification may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or EMS dispatch training may be required for specific postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Organized information handling

Data entry

Radio communication

Education

High school diploma or GED

Tools

Dispatch software

Maps

Computer systems

Job description

911 Emergency Communications in Morris Chapel, TN, invites applications for Fire Dispatcher roles. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, receiving incident information, alerting resources, and maintaining contact with responding crews.

The job requires organized information handling, clear radio communication, and adherence to established response plans.