Fire Dispatch Specialist — Overtime & Growth Opportunities

911 Emergency Communications; Wallingford (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Wallingford, CT seeks a dispatcher to receive and document fire and emergency reports, verify locations, alert stations, and coordinate incident status. This full-time role may require overnight shifts, weekends, holidays, and overtime.

Candidates should have a high school diploma or equivalent, be comfortable with data entry and maps, and may need dispatch certifications or EMS training depending on the assignment. Training and continued education are provided.

Qualifications

• Requires ability to type and enter data accurately.
• Ability to operate radio and communication equipment.
• Familiarity with maps and location information is helpful.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps

Computer literacy

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Wallingford, CT seeks a dispatcher to receive and document fire and emergency reports, verify locations, alert stations, and coordinate incident status. This full-time role may require overnight shifts, weekends, holidays, and overtime.

Candidates should have a high school diploma or equivalent, be comfortable with data entry and maps, and may need dispatch certifications or EMS training depending on the assignment. Training and continued education are provided.