Emergency Fire Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Michigan; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Presque Isle, MI seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must follow established response plans and directions from authorized personnel. The position may involve overnight, weekend, and major incident coverage.

Qualifications

• A high school diploma or equivalent is commonly required.
• Dispatch training or fire communications coursework may be required for certain assignments.
• Applicants should be comfortable with computer systems and accurate data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer skills

Maps

Education

High school diploma

Tools

CAD software

Radio systems

Job description

911 Emergency Communications in Presque Isle, MI seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must follow established response plans and directions from authorized personnel. The position may involve overnight, weekend, and major incident coverage.