24/7 Fire Dispatcher — Critical Incident Communications

911 Emergency Communications; Harbor Springs (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Harbor Springs, MI seeks capable Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain contact with responding crews according to established protocols.

Ideal candidates have a high school diploma, familiarity with computer systems and radio communications, and willingness to work varied shifts including nights, weekends, and holidays as emergencies demand.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Harbor Springs, MI seeks capable Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain contact with responding crews according to established protocols.

Ideal candidates have a high school diploma, familiarity with computer systems and radio communications, and willingness to work varied shifts including nights, weekends, and holidays as emergencies demand.