Fire Dispatch Specialist — Emergency Response Pro

911 Emergency Communications; Springfield (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Northlake seeks a professional Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert resources, and maintain radio communications with responding crews according to established plans.

The role requires strong data handling, attention to detail, and the ability to work indoors at a dedicated communications workstation while managing high radio traffic and changing incident

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions; coordinate resources as needed.

Skills

Computer systems

Accurate data entry

Maps

Radio communication

Education

High school diploma or GED

Job description

911 Emergency Communications in Northlake seeks a professional Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert resources, and maintain radio communications with responding crews according to established plans.

The role requires strong data handling, attention to detail, and the ability to work indoors at a dedicated communications workstation while managing high radio traffic and changing incident