Fire Dispatcher - Emergency Communications Pro

911 Emergency Communications; Asheville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Enka, NC seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

This role requires organized information handling and the ability to keep incident details current while following established response plans and directions from authorized personnel.

Qualifications

• Requires organized information handling and clear radio communication.
• Ability to keep incident details current with established response plans.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

multitasking

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Enka, NC seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

This role requires organized information handling and the ability to keep incident details current while following established response plans and directions from authorized personnel.