Emergency Fire Dispatch Specialist

911 Emergency Communications; Olathe (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications is seeking a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert stations, and monitor ongoing operations using radio channels and computer systems.

The role emphasizes accurate data entry, maps, and adherence to established response plans, with shift work including nights, weekends, and holidays as needed.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Education

High school diploma / GED

Tools

Computer systems

Maps

Job description

911 Emergency Communications is seeking a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert stations, and monitor ongoing operations using radio channels and computer systems.

The role emphasizes accurate data entry, maps, and adherence to established response plans, with shift work including nights, weekends, and holidays as needed.