Fire Dispatch Specialist — 24/7 Emergency Response & Coordination

County Emergency Communications; Linwood (MA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime

Job summary

County Emergency Communications in Linwood, MA seeks an organized Fire Dispatcher to coordinate and document emergency responses. You will receive incident reports, verify locations, alert stations, monitor radio channels, and relay critical information to responders.

The role emphasizes accurate data entry, use of computer systems, and adherence to established response plans, including possible fire dispatch training or EMS coordination as needed.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Attention to detail

Education

High school diploma or GED

Tools

Radio equipment

Job description

County Emergency Communications in Linwood, MA seeks an organized Fire Dispatcher to coordinate and document emergency responses. You will receive incident reports, verify locations, alert stations, monitor radio channels, and relay critical information to responders.

The role emphasizes accurate data entry, use of computer systems, and adherence to established response plans, including possible fire dispatch training or EMS coordination as needed.