Fire Dispatch Specialist - 24/7 Emergency Communications

County Emergency Communications; Town of Waddington (NY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Job summary

County Emergency Communications seeks skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

Role requires organized information handling, precise data entry, and clear radio communication. Dispatchers must stay current on incident details and follow established plans and directives from supervising personnel.

Qualifications

• High school diploma or equivalent is required.
• Some agencies provide entry-level instruction; others seek trained dispatchers.
• Comfort with computer systems, maps, and radio communication is important.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear radio communication

Data entry

Computer literacy

Education

High school diploma or GED

Tools

Dispatch software

Mapping tools

Job description

County Emergency Communications seeks skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

Role requires organized information handling, precise data entry, and clear radio communication. Dispatchers must stay current on incident details and follow established plans and directives from supervising personnel.