Fire Dispatcher — 24/7 Emergency Communications

County Emergency Communications; Sagamore Beach (MA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

OT pay

Shift premiums

Job summary

County Emergency Communications seeks a Fire Dispatcher to coordinate responses for fires, rescues, and hazards from a centralized communications center. You will receive incident details, alert appropriate resources, and maintain continuous contact with responding crews to ensure safe, timely operations.

The role emphasizes organized information handling, precise data entry, and clear radio communication under established response plans.

Qualifications

• High school diploma or equivalent required.
• Firewall dispatch certification or EMS training may be required for some roles.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants and changing conditions.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and updates.

Skills

Radio communication

Data entry

Computer systems

Map reading

Education

High school diploma or GED

Job description

County Emergency Communications seeks a Fire Dispatcher to coordinate responses for fires, rescues, and hazards from a centralized communications center. You will receive incident details, alert appropriate resources, and maintain continuous contact with responding crews to ensure safe, timely operations.

The role emphasizes organized information handling, precise data entry, and clear radio communication under established response plans.