Fire Dispatch Specialist - 24/7 Emergency Communications

911 Emergency Communications; Lanark (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Lanark, IL, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires exceptional information handling, precise radio communication, and adherence to established response plans. Training and background screening are typical, with shift work including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; dispatch training often provided.
• Ability to enter data accurately and maintain records.
• Comfort with computer systems, maps, and radio communications is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Data entry

Maps

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Lanark, IL, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires exceptional information handling, precise radio communication, and adherence to established response plans. Training and background screening are typical, with shift work including nights, weekends, and holidays.