24/7 Fire Dispatch Specialist

Emergency Telecommunicator Services; Lemont (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Emergency Telecommunicator Services in Lemont, IL, seeks a Fire Dispatcher to coordinate emergency responses, receive incident reports, alert stations, and maintain radio communications with responding crews.

This role requires strong organization, attention to detail, and the ability to work varied shifts including nights and weekends. A high school diploma and fire dispatch training may be required; background checks and certifications may apply.

Qualifications

• High school diploma or equivalent is commonly required.
• Fire dispatch certification or related training may be required for some assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Incident documentation

Multi-tasking

Decision making under pressure

Education

High School Diploma

Tools

Dispatch software

Maps/GIS basics

Job description

Emergency Telecommunicator Services in Lemont, IL, seeks a Fire Dispatcher to coordinate emergency responses, receive incident reports, alert stations, and maintain radio communications with responding crews.

This role requires strong organization, attention to detail, and the ability to work varied shifts including nights and weekends. A high school diploma and fire dispatch training may be required; background checks and certifications may apply.