24/7 Fire Dispatcher - Critical Incident Coordination

911 Emergency Communications; Alton (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Wood River, IL seeks highly organized Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role emphasizes accurate data entry, clear radio communication, and adherence to established response plans and directives from authorized personnel. Applicants should be comfortable with computer systems and maps.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems and maps and accurate data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Attention to detail

Education

High school diploma

Tools

CAD software

Computer systems

Job description

911 Emergency Communications in Wood River, IL seeks highly organized Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role emphasizes accurate data entry, clear radio communication, and adherence to established response plans and directives from authorized personnel. Applicants should be comfortable with computer systems and maps.