Fire Dispatch Specialist – 24/7 Emergency Communications

911 Emergency Communications; California; On-site; USD 60,000 - 90,000; Full time

Job summary

911 Emergency Communications in Forest Knolls, CA is seeking dedicated Fire Dispatchers to coordinate emergency responses, relay critical information, and support responding units. You will manage incident details, verify locations, and maintain communications across channels to ensure timely dispatch of resources.

The role requires staying organized, following established procedures, and adapting to rapidly changing incident information.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Attention to detail

Organization

Team coordination

Education

High school diploma

Tools

Computer systems

Maps

Job description

911 Emergency Communications in Forest Knolls, CA is seeking dedicated Fire Dispatchers to coordinate emergency responses, relay critical information, and support responding units. You will manage incident details, verify locations, and maintain communications across channels to ensure timely dispatch of resources.

The role requires staying organized, following established procedures, and adapting to rapidly changing incident information.