Emergency Fire Dispatcher — Critical Communications

911 Emergency Communications; Coyote Wells (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

911 Emergency Communications in California seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, verify locations, alert units, and monitor radio channels to maintain situational awareness.

The role requires strong data entry, radios proficiency, maps literacy, and the ability to work shifts that may include overnights, weekends, and holidays. Training and certifications may be required depending on assignments.

Qualifications

• High school diploma or equivalent required; some positions offer entry-level training.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or EMS incident-management coursework may be required for some roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Record dispatch times, unit movements, and updates.
• Coordinate mutual-aid communications when assigned.

Skills

Clear radio communication

Accurate data entry

Maps literacy

Computer systems proficiency

Radio equipment handling

Education

High school diploma or equivalent

Tools

Radio equipment

Job description

911 Emergency Communications in California seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, verify locations, alert units, and monitor radio channels to maintain situational awareness.

The role requires strong data entry, radios proficiency, maps literacy, and the ability to work shifts that may include overnights, weekends, and holidays. Training and certifications may be required depending on assignments.