Public Safety Dispatcher — 24/7 Emergency Communications

Regional 911 Intake Solutions; California; On-site; USD 60,000 - 90,000; Full time

Job summary

Forest Knolls Public Safety Dispatcher vacancies are open for candidates to support the flow of information between the public and emergency response agencies. Dispatchers may handle call taking, police and fire dispatch, or EMS coordination depending on the center.

This role combines communication, technology, and careful decision-making. You will organize incoming information, apply procedures, and keep callers and responders informed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accuracy, active listening, clear communication, and the ability to switch between tasks are essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Radio systems

Mapping systems

Job description

Forest Knolls Public Safety Dispatcher vacancies are open for candidates to support the flow of information between the public and emergency response agencies. Dispatchers may handle call taking, police and fire dispatch, or EMS coordination depending on the center.

This role combines communication, technology, and careful decision-making. You will organize incoming information, apply procedures, and keep callers and responders informed.