Fire Dispatch Specialist — 24/7 Critical Communications

County Emergency Communications; Maple (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime premiums

Job summary

County Emergency Communications in Maple, NC is seeking Fire Dispatchers to coordinate emergency responses, document incidents, and communicate clearly with responding crews. The role emphasizes precise data entry, radio discipline, and adherence to established response plans.

Applicants should have a high school diploma or GED, and may need fire dispatch or emergency medical dispatch training for specific assignments.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Accurate data entry

Maps

Education

High school diploma or GED

Tools

Computer systems

Job description

County Emergency Communications in Maple, NC is seeking Fire Dispatchers to coordinate emergency responses, document incidents, and communicate clearly with responding crews. The role emphasizes precise data entry, radio discipline, and adherence to established response plans.

Applicants should have a high school diploma or GED, and may need fire dispatch or emergency medical dispatch training for specific assignments.