Fire Dispatch Specialist — Critical Incident Coordination

County Emergency Communications; Elm City (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Elm City, NC seeks fire dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communication. The role emphasizes accurate data handling, adherence to response plans, and steady shifts including nights and weekends.

Ideal candidates have a high school credential, comfort with computer systems and maps, and dispatch training. Salary is paid yearly with benefits, and assignments may require overtime during major incidents.

Qualifications

• High school diploma or GED required; dispatch training may be required.
• Comfort with computer systems, data entry, maps and radio comms.
• Fire dispatch certification or EMS dispatch training preferred for some roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Attention to detail

Computer literacy

Data entry

Education

High school diploma or GED

Fire dispatch training (preferred)

Tools

Radio systems

Dispatch software

Maps/GPS

Job description

County Emergency Communications in Elm City, NC seeks fire dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communication. The role emphasizes accurate data handling, adherence to response plans, and steady shifts including nights and weekends.

Ideal candidates have a high school credential, comfort with computer systems and maps, and dispatch training. Salary is paid yearly with benefits, and assignments may require overtime during major incidents.