Fire Dispatch Specialist — 24/7 Critical Communications

Emergency Telecommunicator Services; Bernard (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Bernard, IA is seeking Fire Dispatchers to coordinate responses to fires and other emergencies. You will receive incident information, alert resources, and maintain communications with responding crews.

The role requires strong organization, clear radio communication, and the ability to follow established response plans. Shifts may include overnight, weekends, and overtime to cover major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch training or related coursework may be required for specific assignments.
• Applicants should be comfortable with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.

Education

High school diploma or recognized equivalency credential

Job description

Emergency Telecommunicator Services in Bernard, IA is seeking Fire Dispatchers to coordinate responses to fires and other emergencies. You will receive incident information, alert resources, and maintain communications with responding crews.

The role requires strong organization, clear radio communication, and the ability to follow established response plans. Shifts may include overnight, weekends, and overtime to cover major incidents.