Fire Dispatch Operator: Critical Incident Communications

Emergency Telecommunicator Services; Minnesota; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Cook, MN is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies handled by fire services. You will receive incident information, alert resources, and maintain communication with responding crews.

This role demands organized information handling and clear radio communication, with the ability to keep incident details current while following established plans and directions from authorized personnel.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

Emergency Telecommunicator Services in Cook, MN is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies handled by fire services. You will receive incident information, alert resources, and maintain communication with responding crews.

This role demands organized information handling and clear radio communication, with the ability to keep incident details current while following established plans and directions from authorized personnel.