Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; Minnetonka (MN); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Minnetonka is seeking fire dispatchers to coordinate emergency responses and maintain critical communications for responders. The role involves receiving incident details, validating locations, and initiating resource dispatch with clear radio communication.

Applicants should have a high school diploma or GED, comfort with computer systems, and the ability to work overnight, weekends, and holidays as needed.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio comms

Data entry

Maps

Education

High school diploma or GED

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Minnetonka is seeking fire dispatchers to coordinate emergency responses and maintain critical communications for responders. The role involves receiving incident details, validating locations, and initiating resource dispatch with clear radio communication.

Applicants should have a high school diploma or GED, comfort with computer systems, and the ability to work overnight, weekends, and holidays as needed.