Fire Dispatcher: Real-Time Emergency Communications Pro

Emergency Telecommunicator Services; Edina (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Edina, MO, is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous incidents. You will document incident details, alert resources, and maintain clear radio communication throughout responses.

The role requires strong information handling, maps and computer system familiarity, and the ability to work rotating shifts including nights, weekends, and holidays. Training and certifications may be required for certain assignments.

Qualifications

• High school diploma or GED is commonly required.
• Fire dispatch training or EMS dispatch coursework may be required for some assignments.
• Comfort with computer systems, maps, and radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Information processing

Radio communication

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Edina, MO, is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous incidents. You will document incident details, alert resources, and maintain clear radio communication throughout responses.

The role requires strong information handling, maps and computer system familiarity, and the ability to work rotating shifts including nights, weekends, and holidays. Training and certifications may be required for certain assignments.