Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; New Prague (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in New Prague, MN seeks a Fire Dispatcher to coordinate emergency responses and maintain critical communications. You will receive incident information, alert resources, and stay in contact with responding crews to ensure rapid, accurate action.

This role requires organized information handling, clear radio communication, and adherence to established response plans. Fire dispatch certification or EMS training may be required for certain assignments.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or EMS training may be required for specific assignments.
• Comfort with computer systems and accurate data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in New Prague, MN seeks a Fire Dispatcher to coordinate emergency responses and maintain critical communications. You will receive incident information, alert resources, and stay in contact with responding crews to ensure rapid, accurate action.

This role requires organized information handling, clear radio communication, and adherence to established response plans. Fire dispatch certification or EMS training may be required for certain assignments.