Fire Dispatch Operator — Critical Incident Communications

Emergency Telecommunicator Services; North Loup (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Nebraska operates fire dispatch services that coordinate responses to fires, rescues, and other emergencies. Dispatchers must manage incident information, maintain radio communication, and follow established procedures to ensure timely response.

Position requires comfort with computer systems, accurate data entry, maps, and radio communication. Ongoing training and certifications may be required depending on the assignment, with potential for shift work

Qualifications

• High school diploma or equivalent is commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps / GIS basics

Incident documentation

Education

High school diploma or equivalent

Tools

Computer systems

Radio equipment

Job description

Emergency Telecommunicator Services in Nebraska operates fire dispatch services that coordinate responses to fires, rescues, and other emergencies. Dispatchers must manage incident information, maintain radio communication, and follow established procedures to ensure timely response.

Position requires comfort with computer systems, accurate data entry, maps, and radio communication. Ongoing training and certifications may be required depending on the assignment, with potential for shift work