Fire Communications Specialist - 24/7 Emergency Dispatch

Emergency Telecommunicator Services; Mantorville (MN); On-site; USD 42,000 - 58,000; Full time

Job summary

Emergency Telecommunicator Services in Mantorville, MN, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling and clear radio communication, following established response plans. Fire dispatch certification or EMT dispatch training may be required for certain assignments.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or EMT dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Education

High school diploma / GED

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Mantorville, MN, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling and clear radio communication, following established response plans. Fire dispatch certification or EMT dispatch training may be required for certain assignments.