Fire Department Administrative Specialist

City of Cedarburg (WI); Cedarburg (WI); On-site; USD 38,000 - 56,000; Full time

Job summary

The City of Cedarburg seeks an Administrative Assistant for the Cedarburg Fire Department to provide clerical and administrative support to the Fire Chief and department staff, ensuring smooth operations under supervision.

Key duties include data entry and reporting (NERIS), training administration, membership management, data analysis in Excel, policy updates, public education events, front desk reception, payroll support, and confidentiality of sensitive information.

Qualifications

• High school diploma or GED required.
• Associates degree in Administrative Professional, Business Administration, Public Administration, or related field preferred.
• Working knowledge of office practices and procedures.
• Customer service experience.
• Records management experience.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams).
• Basic accounting experience.
• Municipal finance or Fire/EMS reporting systems preferred.

Responsibilities

• Data Entry & Reporting: review roll-call logs, audit and submit NERIS reports, coordinate with writers, contact Chiefs about incomplete reports.
• Training Administration: review training sheets, ensure accuracy, record training in Elite.
• Membership Management: enter new members, update records, communicate with City Hall.
• Data Analysis: extract and analyze data using Excel, prepare annual reports.
• Policies, Procedures, and General Orders: maintain and update departmental policies.
• Public Education & Community Support: assist with education programs and events.
• Administrative Duties: answer calls, provide front-desk reception, protect confidentiality, handle external inquiries, attend meetings, compile correspondence, update social media/website, support payroll, perform other duties as assigned by the Chief.

Skills

Customer service

Records management

Office practices

Education

High school diploma or GED

Associates degree in Administrative Professional, Business Administration, Public Administration, or related field

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Teams

Job description

The City of Cedarburg seeks an Administrative Assistant for the Cedarburg Fire Department to provide clerical and administrative support to the Fire Chief and department staff, ensuring smooth operations under supervision.

Key duties include data entry and reporting (NERIS), training administration, membership management, data analysis in Excel, policy updates, public education events, front desk reception, payroll support, and confidentiality of sensitive information.