Emergency Services Admin & Operations Specialist

Cumberland-County,-Nc; Fayetteville (NC); On-site; USD 38,000 - 58,000; Full time

Job summary

Cumberland County Emergency Services is seeking an organized administrative support professional to assist the Fire Marshal’s Office, 911 Communications, and Emergency Management with essential clerical and data-processing duties.

The role involves invoicing, payroll timekeeping entry, records management, meeting coordination, and responsive customer service in a fast-paced government environment. High attention to confidentiality and accuracy is required.

Qualifications

• High school diploma or GED and two years of experience in the assigned program area.
• Successful completion of Data Entry, Microsoft Word, Microsoft Excel, and Basic Math tests.
• Knowledge of department functions and ability to communicate its mission to employees and the public.
• Ability to organize work, manage priorities, and work with limited supervision.

Responsibilities

• Process vendor invoices for payment using departmental procedures.
• Prepare and process Fire Marshal inspection invoices accurately and promptly.
• Prepare ABC application packets for vendor permits.
• Compile monthly water usage reports for fire stations and verify data.
• Enter and review employee timekeeping information for payroll processing.
• Organize and maintain personnel records and confidential files.
• Answer phones, greet visitors, and direct inquiries to the appropriate unit.
• Coordinate meetings and departmental events, including travel arrangements.
• Attend LEPC and Public Safety Task Force meetings and document proceedings.
• Draft and maintain correspondence, reports, and meeting materials.

Skills

Data entry

Organization

Communication

Time management

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Payroll software

Job description

Cumberland County Emergency Services is seeking an organized administrative support professional to assist the Fire Marshal’s Office, 911 Communications, and Emergency Management with essential clerical and data-processing duties.

The role involves invoicing, payroll timekeeping entry, records management, meeting coordination, and responsive customer service in a fast-paced government environment. High attention to confidentiality and accuracy is required.