Fire Communications Dispatcher — Overtime & Training

Emergency Telecommunicator Services; Thiells (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

Emergency Telecommunicator Services in Thiells, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews.

The role emphasizes organized information handling, clear radio communication, and adherence to established plans. A high school diploma or GED is commonly required, with some agencies offering entry-level instruction or specialized dispatch training.

Qualifications

• High school diploma or GED required; training provided.
• Comfort with computer systems, maps and radio communication.
• Fire dispatch certification or EMT-dispatch training may be required for certain assignments.
• Strong data entry and documentation skills.

Responsibilities

• Receive and document reports of fires, rescues, alarms and hazards.
• Verify incident locations, access information and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements and significant updates.

Skills

Radio communication

Data entry

Map reading

Computer literacy

Attention to detail

Communication under pressure

Education

High school diploma or GED

Fire dispatch training (preferred)

EMD/Dispatch training (preferred)

Tools

CAD software

Job description

Emergency Telecommunicator Services in Thiells, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews.

The role emphasizes organized information handling, clear radio communication, and adherence to established plans. A high school diploma or GED is commonly required, with some agencies offering entry-level instruction or specialized dispatch training.