Fire Dispatcher — Emergency Communications Specialist

Emergency Telecommunicator Services; Howells (NY); On-site; USD 42,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Howells, NY seeks a Fire Dispatcher to coordinate emergency responses, document incidents, verify locations, alert stations, and monitor radios to keep teams informed during all phases of an incident. This role requires strong organizational skills, clear radio communication, accurate data entry, maps, and the ability to follow established plans.

Fire dispatch certification or EMS dispatch training may be required for some assignments, and staff may work

Qualifications

• High school diploma or equivalent typically required.
• Comfort with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

Emergency Telecommunicator Services in Howells, NY seeks a Fire Dispatcher to coordinate emergency responses, document incidents, verify locations, alert stations, and monitor radios to keep teams informed during all phases of an incident. This role requires strong organizational skills, clear radio communication, accurate data entry, maps, and the ability to follow established plans.

Fire dispatch certification or EMS dispatch training may be required for some assignments, and staff may work