Fire Communications Dispatcher — Overtime & Benefits

Emergency Telecommunicator Services; Town of Lyons (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks Fire Dispatcher opportunities in Lyons, NY. Dispatchers coordinate responses to fires, rescues and hazardous conditions, alert resources, and maintain ongoing communication with responding crews.

This role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. Shifts may include overnight, weekends, holidays, overtime, and major incident coverage.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Some employers provide entry-level instruction; others seek dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services seeks Fire Dispatcher opportunities in Lyons, NY. Dispatchers coordinate responses to fires, rescues and hazardous conditions, alert resources, and maintain ongoing communication with responding crews.

This role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. Shifts may include overnight, weekends, holidays, overtime, and major incident coverage.