Emergency Fire Dispatcher — 24/7 Incident Coordination

911 Emergency Communications; Thompson Ridge (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Overtime opportunities

Shift premiums

Professional development

Job summary

911 Emergency Communications in Thompson Ridge, NY seeks trained Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain radio communication with responding crews.

The role requires organized information handling and clear radio communication, with adherence to established response plans and directions from authorities. Work may include overnight and weekend shifts.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer systems

Data entry

Maps

Radio communication

Education

High school diploma or GED

Job description

911 Emergency Communications in Thompson Ridge, NY seeks trained Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain radio communication with responding crews.

The role requires organized information handling and clear radio communication, with adherence to established response plans and directions from authorities. Work may include overnight and weekend shifts.