Fire Communications Dispatcher: Critical Incident Response

911 Emergency Communications; Greenvale (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Paid time off

Career development opportunities

Job summary

911 Emergency Communications in Greenvale, NY seeks Fire Dispatcher to coordinate responses, alert resources, and maintain clear radio communication during fires and related emergencies. The role requires precise information handling and adherence to established response plans.

Applicants should be comfortable with computer systems, maps, and radio operations. Fire dispatch training and related certifications may be required for specialized assignments.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Strong communication skills and ability to handle radio discipline and confidential information.
• Experience with computer systems and maps can be beneficial.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Communication skills

Radio/PSAP operations

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Greenvale, NY seeks Fire Dispatcher to coordinate responses, alert resources, and maintain clear radio communication during fires and related emergencies. The role requires precise information handling and adherence to established response plans.

Applicants should be comfortable with computer systems, maps, and radio operations. Fire dispatch training and related certifications may be required for specialized assignments.