Fire Dispatcher: Critical Incident Communications Pro

911 Emergency Communications; Tallman (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Tallman, NY, is seeking Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous conditions. The role involves verifying locations, alerting units, and maintaining clear radio communications in fast‑paced environments.

Applicants should be comfortable with computer systems, data entry, maps, and fire communications training. Night and irregular schedules are common, with shifts including overnights, weekends, and holidays based on

Qualifications

• High school diploma or equivalent required.
• Fire dispatch training or related certification may be required for certain assignments.
• Comfort with computer systems, maps, and accurate data entry is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Information organization

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Tallman, NY, is seeking Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous conditions. The role involves verifying locations, alerting units, and maintaining clear radio communications in fast‑paced environments.

Applicants should be comfortable with computer systems, data entry, maps, and fire communications training. Night and irregular schedules are common, with shifts including overnights, weekends, and holidays based on