Fire Dispatcher: Essential Communications Specialist

911 Emergency Communications; Glenford (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime pay

Job summary

911 Emergency Communications in Glenford, NY seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain continuous radio contact with responding crews.

This role requires organized information handling, accurate data entry, and the ability to follow established response plans. Fire dispatch certification or EMS training may be required for specialized postings.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification, EMS training, or incident-management coursework may be required for some postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in Glenford, NY seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain continuous radio contact with responding crews.

This role requires organized information handling, accurate data entry, and the ability to follow established response plans. Fire dispatch certification or EMS training may be required for specialized postings.