Fire Communications Dispatcher — Critical Incident Response

911 Emergency Communications; Town of Hume (NY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Professional development

Job summary

911 Emergency Communications seeks qualified Fire Dispatchers for the Hume, NY area. You will coordinate emergency responses, receive incident data, and maintain radio contact with responding crews in a fast-paced environment.

A high school diploma or equivalent is commonly required, with ongoing training provided by agencies. Roles may involve overnight shifts, weekends, holidays, overtime, and coverage during major incidents.

Qualifications

• High school diploma or equivalent is commonly required or preferred.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma

Job description

911 Emergency Communications seeks qualified Fire Dispatchers for the Hume, NY area. You will coordinate emergency responses, receive incident data, and maintain radio contact with responding crews in a fast-paced environment.

A high school diploma or equivalent is commonly required, with ongoing training provided by agencies. Roles may involve overnight shifts, weekends, holidays, overtime, and coverage during major incidents.