Emergency Fire Dispatcher: Coordinate Critical Responses

911 Emergency Communications; City of Mount Vernon (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

911 Emergency Communications in Mount Vernon, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert stations, and maintain clear radio communication with responding crews.

The role requires strong data handling, radio proficiency, and the ability to work under pressure, including overnight or weekend shifts as needed. Training and certification may be required depending on the assignment.

Qualifications

• High school diploma or GED is commonly required.
• Some posts require fire dispatch training or related coursework.
• Applicants should be comfortable with computers, maps, data entry, and radio systems.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access details, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay occupants, hazards, and changing conditions information.
• Process requests for additional resources per procedures.
• Coordinate mutual aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Computer literacy

Radio communication

Attention to detail

Education

High school diploma or GED

Job description

911 Emergency Communications in Mount Vernon, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert stations, and maintain clear radio communication with responding crews.

The role requires strong data handling, radio proficiency, and the ability to work under pressure, including overnight or weekend shifts as needed. Training and certification may be required depending on the assignment.