Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Town of Grafton (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

911 Emergency Communications in Grafton, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role emphasizes accurate information handling, clear radio communication, and adherence to established response plans.

Dispatchers must document incidents, verify locations, alert stations, monitor channels, and relay evolving information to responders. Entry-level training may be provided; certifications in fire dispatch or EMS may be required for

Qualifications

• Requires clear radio communication and precise information handling.
• Familiarity with computer systems and data entry is expected.
• Strong attention to detail and the ability to follow established procedures.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Organized information handling

Data entry

Clear communication

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Grafton, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role emphasizes accurate information handling, clear radio communication, and adherence to established response plans.

Dispatchers must document incidents, verify locations, alert stations, monitor channels, and relay evolving information to responders. Entry-level training may be provided; certifications in fire dispatch or EMS may be required for