Fire Communications Dispatcher — 24/7 Emergency Response

County Emergency Communications; South Weymouth (MA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Retirement programs

Professional development

Job summary

County Emergency Communications in South Weymouth, MA is seeking skilled Fire Dispatchers to coordinate emergency responses, confirm incident details, and relay critical information to responding units. You will monitor radio channels, document dispatch times, and work within established procedures.

A high school diploma is commonly required; fire dispatch training or EMS dispatch coursework may be required for certain assignments. The role may require night and weekend shifts.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in South Weymouth, MA is seeking skilled Fire Dispatchers to coordinate emergency responses, confirm incident details, and relay critical information to responding units. You will monitor radio channels, document dispatch times, and work within established procedures.

A high school diploma is commonly required; fire dispatch training or EMS dispatch coursework may be required for certain assignments. The role may require night and weekend shifts.