Emergency Fire Dispatcher — 24/7 Ops & Career Growth

County Emergency Communications; Westport (MA); On-site; USD 42,000 - 68,000; Full time

Job summary

County Emergency Communications in Westport, MA seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role emphasizes organized information handling, accurate data entry, and clear radio communication. Applicants should be comfortable with computer systems and maps, and may require fire dispatch or EMS dispatch training.

Qualifications

• High school diploma or equivalent is commonly required for entry.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Data entry

Map reading

Team coordination

Education

High school diploma or equivalent

Fire dispatch certification

Tools

CAD software

Radio dispatch consoles

Job description

County Emergency Communications in Westport, MA seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role emphasizes organized information handling, accurate data entry, and clear radio communication. Applicants should be comfortable with computer systems and maps, and may require fire dispatch or EMS dispatch training.