Fire Communications Dispatcher - 24/7 Emergency Ops

911 Emergency Communications; Litchfield (CT); On-site; USD 45,000 - 75,000; Full time

Job summary

911 Emergency Communications in Litchfield, CT is seeking dedicated Fire Dispatchers to coordinate responses to fires and emergencies. You will handle incident information, alert responding crews, and maintain communication with units in real time.

The role requires organized data handling, precise radio communication, and adherence to established response plans. Training and certification requirements vary by agency, with potential for additional shifts during major incidents.

Qualifications

• High school diploma or equivalent required.
• Experience with computer systems and radio communications preferred.
• Some employers provide entry-level instruction for dispatchers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organizational skills

Education

High school diploma

Tools

Computer systems

Maps

Radio communication systems

Job description

911 Emergency Communications in Litchfield, CT is seeking dedicated Fire Dispatchers to coordinate responses to fires and emergencies. You will handle incident information, alert responding crews, and maintain communication with units in real time.

The role requires organized data handling, precise radio communication, and adherence to established response plans. Training and certification requirements vary by agency, with potential for additional shifts during major incidents.