Fire Alarm Service Tech – Protect Lives & Property

The Hiller Companies; Yuma (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

The Hiller Companies is seeking a Fire Alarm Service Technician to inspect, test, maintain and repair fire alarm systems in accordance with industry standards and regulations. This role safeguards lives and property by ensuring reliability of life-safety equipment in customer sites.

You will diagnose issues, document work, perform preventive maintenance, and coordinate with customers and service teams to schedule visits and upgrades.

Qualifications

• Inspect and test fire alarm components to verify proper operation.
• Prepare reports detailing findings and deficiencies per NFPA codes.
• Troubleshoot faults in wiring, devices and software to restore function.
• Respond to service calls and emergencies with timely problem solving.
• Perform preventive maintenance to extend system life.
• Document all service activities using ServiceTrade.
• Coordinate with Deficiency Sellers and Service Coordinators to schedule work.
• Ensure professional client interactions and safe work practices.
• Maintain a clean, organized work area and comply with safety protocols.

Responsibilities

• Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes and annunciators, to verify proper operation
• Prepare detailed reports documenting inspection findings, test results and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards
• Troubleshoot system malfunctions and perform repairs as needed, identifying and resolving issues with wiring, circuitry, devices and software
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality
• Conduct preventive maintenance activities, such as cleaning, calibration and battery replacement, to prolong the lifespan of fire alarm systems and prevent downtime
• Document all service activities accurately and thoroughly, including inspection reports, work orders, parts usage and customer notes, using the ServiceTrade operations platform
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs and other job-related notes, to prepare and deliver repair estimates in a timely manner, always ensuring customer satisfaction
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions and job scheduling, focusing on efficiency, productivity and customer satisfaction
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols and procedures

Job description

The Hiller Companies is seeking a Fire Alarm Service Technician to inspect, test, maintain and repair fire alarm systems in accordance with industry standards and regulations. This role safeguards lives and property by ensuring reliability of life-safety equipment in customer sites.

You will diagnose issues, document work, perform preventive maintenance, and coordinate with customers and service teams to schedule visits and upgrades.