Fire Alarm Service Operations Lead

Impact Fire Services, LLC; Mobile, Northern (AL, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Weekly pay from Fridays

Medical, dental, vision insurance

Paid time off and holidays

401(k) company match with immediate v"

Job summary

Impact Fire Services, LLC in Mobile, Alabama, seeks a Fire Alarm Service Manager to lead our alarm service operations for industrial and commercial environments. The role supervises service technicians and support staff, ensuring excellent service delivery and efficient operations.

The position offers growth opportunities, mentoring, and pathways to higher-level roles within a nationwide network of Impact Fire managers. Join a team committed to safety and client satisfaction.

Qualifications

• Minimum 5 years in fire alarm service and management.
• NICET certification in Fire Alarm or Special Hazards.
• Ability to meet state and local licensure requirements.
• Strong leadership and communication skills.
• Experience with budgeting and invoicing.

Responsibilities

• Oversee Fire Alarm Service operations and ITM contracts.
• Lead Service Coordination team and manage work orders.
• Provide labor forecasting and resource planning.
• Collaborate with leadership to meet goals.
• Maintain cross-department communication nationwide.
• Mentor team and enforce safety culture.
• Support sales through contract review and estimating.
• Drive cost-effective operational improvements.
• Build and lead a high-performance team focused on quality.

Skills

Fire Alarm Service

Leadership

Customer relations

MS Office 365

Budgeting

Education

NICET Certification

Job description

Impact Fire Services, LLC in Mobile, Alabama, seeks a Fire Alarm Service Manager to lead our alarm service operations for industrial and commercial environments. The role supervises service technicians and support staff, ensuring excellent service delivery and efficient operations.

The position offers growth opportunities, mentoring, and pathways to higher-level roles within a nationwide network of Impact Fire managers. Join a team committed to safety and client satisfaction.