FinTech Partner Programs Lead

Imprint; New York (NY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation and equity

Configured work computers of your choi

Flexible paid time off

Fully covered healthcare, including de

One Medical access

FSA option

20 weeks paid parental leave (primary)

Industry-leading technology access

Job summary

Imprint is hiring a Program Operations Associate in New York to own the launch and ongoing operation of partner card programs. You will work with brand partners and cross-functionally with Growth, Product, Engineering, Risk, Legal, Compliance, Customer Success, and Marketing to execute launches on time and run them efficiently.

The role is execution-focused, driving kickoff-to-GA launches, identifying gaps, and building repeatable systems and playbooks to improve future launches.

Qualifications

• 3+ years of experience in strategy, operations, program management, or a similar execution-heavy role at a high-growth startup.
• High ownership and hands-on approach across details and decisions to completion.
• Exceptional project management to coordinate multiple workstreams, owners, and deadlines.

Responsibilities

• Own execution for assigned partner program launches, managing every cross-functional workstream from kickoff through launch day.
• Take on the full range of work each launch requires, such as: Working with Compliance on bank partner reviews; Tracking launch workstream status with Growth; Gathering requirements with Solutions Engineering; Updating product configurations; Supporting legal documentation and drafting.
• Identify operational gaps that slow launches or adoption, then build lightweight systems and standard playbooks to close them.
• Translate product capabilities into clear partner-facing materials and SOPs where launches need them.
• Track launch milestones, partner feedback, and internal execution signals, and recommend improvements.
• Partner with Growth, Product, Engineering, Risk, Legal, Compliance, Bank Partnerships, Member Operations, and Marketing to launch and operate partner programs.

Skills

Strategy

Operations

Program management

Ownership

Hands-on

Project management

Stakeholder management

Adaptability

Process orientation

Communication

Job description

Imprint is hiring a Program Operations Associate in New York to own the launch and ongoing operation of partner card programs. You will work with brand partners and cross-functionally with Growth, Product, Engineering, Risk, Legal, Compliance, Customer Success, and Marketing to execute launches on time and run them efficiently.

The role is execution-focused, driving kickoff-to-GA launches, identifying gaps, and building repeatable systems and playbooks to improve future launches.