Fintech Operations Associate — Compliance & Payments

Bancorp Bank; Sioux Falls, Northern (SD, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The Bancorp Bank is seeking a Fintech Operations Specialist I to provide operational support for client programs, ensuring compliance with regulatory requirements. The role reports to the VP of Network Operations Manager and involves processing government payments and handling inquiries related to ACH and account transactions.

The ideal candidate will have an associate degree or equivalent, solid communication skills, and the ability to navigate multiple systems while using approved AI tools to

Qualifications

• Associate degree or equivalent combination of training and experience.

Responsibilities

• Compliance monitoring and risk reporting to detect breaches or potential fraud.
• Review ACH processing and ensure regulatory compliant handling of inquiries and exceptions.
• Process government-related payments and respond to client/cardholder requests including checks and closures.
• Collaborate with internal teams to support account reviews, restrictions and remediation.
• Build strong relationships with program operations managers to resolve issues and support execution.

Education

Associate degree or equivalent

Tools

Microsoft Office

Job description

The Bancorp Bank is seeking a Fintech Operations Specialist I to provide operational support for client programs, ensuring compliance with regulatory requirements. The role reports to the VP of Network Operations Manager and involves processing government payments and handling inquiries related to ACH and account transactions.

The ideal candidate will have an associate degree or equivalent, solid communication skills, and the ability to navigate multiple systems while using approved AI tools to